Terms & Conditions
Please Read This Document Carefully. It contains Very Important Information Regarding Your Rights and Obligations, Including Limitations and Exclusions That Might Apply to You.
Payment Terms, Shipping Fees and Taxes / Duties
Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, shall be as follows:
At the time of shipment, you will be charged the product amount plus shipping and handling and any applicable taxes.
If you are shipping within the United States of America, sales tax will be charged on orders shipping to California and New York. This tax will be charged at such time you are charged the full amount of the order. No other tax or import duty will be applied to orders shipped within the United States.
We accept payment for all purchases through third-party payment processors. You agree to be bound by and accept the terms and conditions of those processors. Further, you represent and warrant that: (i) the credit card information you supply to us, our vendor, and our affiliates is true, correct and complete; (ii) charges incurred by you will be honored by your credit card company; and (iii) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.
All payments must be in United States dollars. No C.O.D orders can be accepted.
Changes in Products and Pricing
We are constantly updating and revising our offerings of Products, and we may discontinue Products at any time without notice. All pricing for the products is subject to change. For all of our prices and Products, we reserve the right to make adjustments due to changing market conditions, Product discontinuation, manufacturer price changes, errors in advertisements, and other extenuating circumstances.
Estimated delivery time is 7 to 10 business days. We allow up to two shipments of the first product purchased to insure that we have identified the proper fit. Please note the posted shipping time frame, if provided, may vary from item to item. The posted shipping time frame is contingent upon credit card approval and may be delayed should we experience difficulties in obtaining authorization. These shipping terms are accepted by you by placing an order with us.
If your pants don’t fit perfectly, simply let us know within 30-days of delivery and we’ll ship the new size at no charge!
Money Back Guarantee
Your product comes with a 30-day unconditional money-back guarantee for fit and product satisfaction. For your first order, if you need to exchange for a different size please call a Customer Service team member within 30 days of delivery and we will send you the new size at no charge. It’s so easy to find your perfect fit! If you would prefer to return vs. exchange, please call Customer Service for an RMA#. Once item(s) are received at our warehouse, we will quickly refund the original purchase amount less any shipping and handling. Please note $5 will be deducted from your final refund amount to cover restocking.
Order Acceptance and Cancellation
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged. If your credit card has been charged and your order is canceled, you will receive a refund credit to your account.
Limitation of Liability
In no event shall we or our suppliers have any obligations or liabilities to you or any other person for loss of profits, for loss of business or use, or for incidental, punitive, special or consequential damages, whether based on contract, tort (including negligence), product liability, or any other theory or form of action, even if we have been advised of the possibility thereof, arising out or in connection with the sale, delivery, or use of the products. Our sole and entire maximum liability (and the liability of our suppliers) for any reason, and your sole and exclusive remedy for any cause whatsoever, shall be limited to the actual amount paid by your for the products you have ordered through our website.
Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so the above limitations and exclusions may not apply to you to the extent such jurisdiction’s law is applicable to your purchase of products.
We want all of our customers to be happy with purchases made at our Website. Please be aware of the following return policy:
Such Products must be unused, unworn, unwashed and undamaged, and must be returned in their original packaging, including hangers, garment bags, and other packaging materials. If your Product was shipped to a location within the United States, your return of that Product must be received by us within thirty (30) days from the date of delivery of that product. If your Product was shipped to a location outside the United States, your return of that Product must be received by us within forty-five (45) days from the date it was shipped to you. Customer bears the cost of shipping products back for a Return. We shall have no obligation to accept any return that we receive after the expiration of the applicable return period.
A customer may make an exchange within 30 days of delivery of their Little Black Pant if:
1) They require a new size
2) There is a manufacture defect
Contact customer service if any of the aforementioned scenarios apply. We will ship you a replacement pair based on our reassessment of your fit. Please keep your original pants until you receive your replacement pair. Once you receive your new pair customer service will contact you with next steps. If you do not hear from customer service within 5 days it is your obligation to contact them at 800-250-4255.
If a customer requires replacement of the 2nd pair of pants, if due to manufacture defect or fit, then shipping cost is covered through an emailed return label. There is no cost to the customer for the shipment of the replacement pants. Both the original pair of pants and the 2nd pair of pants will need to be mailed back.
Finding Your Personal Fit the First Time As It Relates to Returns
Upon placing your order you will be asked to respond to questions to help determine your perfect size and shape. Your honesty and forthrightness is of the utmost importance when answering these questions. After you have completed the questionnaire you will receive your Fitlogic size and shape. For your first order only, if the Fitlogic pant you receive does not fit perfectly right out of the box, you can send them back and we will try and correct your fit one time. We will work with you to make sure we are sending you the best solution. Understand that without complete honesty when answering the fit questions, it is difficult to easily identify your personal fit. If after the second pair is shipped they still don’t fit, you can return them within thirty (30) days of delivery and get a full refund. We will give a maximum of sixty (60) days for you to find a Little Black Pant that fits you in the USA, and seventy-five (75) days if abroad.
Shipment of Returns
If you are in the United States and would like to return a returnable Product, please contact Customer Service at by calling 1-800-250-4255 to get an RMA number. Before any pants can be returned, a customer must contact customer service for a RMA (Return Merchandise Authorization) number and instruction on how to process the return.
These terms and conditions constitute the entire agreement and understanding between us concerning the subject matter hereof. These terms and conditions may not be altered, supplemented, or amended by the use of any other documents. The laws of the State of New York, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of this Website and the purchase of Products. Each of us agrees and hereby submits to the exclusive personal jurisdiction and venue of the state and federal courts of New York with respect to such matters. Any cause of action brought by you against us must be instituted within 1 year after the cause of action arises or be deemed forever waived and barred.